Under the terms of your lease we may be obliged to insure your home i.e. bricks and mortar. Please see the terms of your lease.

This insurance does not cover your contents. You are strongly advised to arrange your own contents insurance cover for personal belongings e.g. carpets, furniture, electrical goods, etc. 

The buildings insurance policy covers damage that may occur to the property due to a storm or accidental damage.  It will also cover the cost of rebuilding or reinstating the building if there was a major fire or other catastrophe. 

If your home becomes uninhabitable because of loss or damage, the insurance policy will pay for the cost of comparable temporary accommodation.

As with any insurance policy there is an excess payable.  (This means the first part of the claim which the policyholder agrees to pay).  The current excess is £100.00.  This means you will have to pay the first £100 of any insurance claim you make. 

If you wish to make a claim under the buildings insurance policy then please contact Sarah Goodson immediately on 01635 572165, advising that you are a Twynham Housing Association leaseholder.  If there is a delay in notifying us of any insurance claim this may reduce the amount of any money the insurers are prepared to pay in settling any claim.