We are committed to complying with the Disability Discrimination Act and have made significant improvements to our website in order to reduce the barriers experienced by people with disabilities.

By following Government guidelines, it is our policy to create pages to W3C Web Content Accessibility Guidelines Priority 2 level (Double A).

Whilst we recognise that this site is not yet confirming to Priority Level 2, it is an interim solution, offering additional functions such as enlarged text and translation.

We will be working on an upgraded version of this site over the coming months and when it is launched, it will meet Priority Level 2.

We are aware, however, that occasionally we do make mistakes. If you find any of our pages inaccessible please contact us and let us know. Please include details of the technology you are using and we will make every reasonable effort to either remove the barrier or provide the information in a format that you find acceptable.

   -  Resizing text 
   -  Downloadable documents 

 
Resizing text

If the text is too small for you to read comfortably then you can resize it. Instructions are given for major browsers below:
 

• Internet Explorer 4:
  Choose View>Internet Options…>Accessibility… and check the ignore font sizes specified on web pages option. Click OK, OK, and then you can alter the text size using the View>Text Size option 
   
• Internet Explorer (version 5 and later):
  Choose Tools>Internet Options…>Accessibility… and check the ignore font sizes specified on web pages option. Click OK, OK, and then you can alter the text size using the View>Text Size option.
   
• Mozilla FireFox
  Select the keys CTRL and + (From menu: View, Text Size, Increase) together to increase text size and CTRL and - to reduce it (From menu: View, Text Size, Decrease).
   
• All other browsers should be able to resize the text directly from the menu bar. Please see you specific browser help pages if you are having difficulty.
   

Downloadable documents
Where possible we try to provide downloadable documents in different formats including PDF and rich text format.
If you have difficulties obtaining information from a PDF you can use Adobe's web-based conversion service to produce an HTML version.  However, please be aware that the standard of HTML produced is not very good.

We appreciate that it is frustrating to be unable to access information.  Please bear with us whilst we continue to work on improving the accessibility of our site.

If any downloadable document presents a barrier to accessing information, please contact us with details of the document in question, the problems encountered and what we could do to help.