We aim to provide our residents with an excellent service and to always keep you informed. If you would like to discuss any of these policies then please do not hesitate to contact:

Sue Jeffery, Head of Housing Services

Phone: 01202 460339

Click on a link below to open the document.

• Abandoned Properties Policy
• Abandoned Vehicles Policy
• Allocations And Letting's Policy
• Allocations to 16 - 17 year olds
• Anti Social Behaviour Policy
• Anti Social Behaviour Procedure
• Asbestos Policy
• Assessment And Support Planning Policy
• Compensation Policy
• Complaints Policy
• Data Protection Act
• Debt Management Policy
• Disabled Adaptations Policy
• Domestic Violence Policy
• Empty Homes, Minimum Standard Policy
• Estate Services Policy
• Environmental Policy
• Eviction Policy
• Illegal Occupiers Policy
• Joint Tenancy Policy
• Leasehold Management Policy
• Mutual Exchange Policy
• National Mobility Policy
• Notice To Quit Policy
• Pest Control Policy
• Pets Policy
• Procurement And Purchasing Policy
• Protecting Vulnerable Residents From Abuse
• Rent Setting Policy
• Relationship Breakdown Policy
• Repairs and Maintenance Policy
• Resident Involvement Policy
• Resident Involvement Strategy Policy
• Running a business from home Policy
• Shareholding membership policy and procedure
• Succession Policy
• Sustainable Communities Policy
• Transfer Policy
• Under-Occupation Policy
• Vulnerable Residents Policy